๐ RTU Communication Skills Solved Paper 2024
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RTU B.Tech I-Sem Communication Skills Solved Paper 2024
Course: B.Tech I-Sem
Code: 1E3104 / 1FY1-04
Max Marks: 70
Time: 3 Hours
PART - A (Short Answer Questions - 25 Words Each)
Q1. Name the author of the short story "The Luncheon".
The short story "The Luncheon" is written by the famous British playwright and novelist William Somerset Maugham.
Q2. Give the main similarities between Formal and Informal Communications.
Both formal and informal communications serve to exchange information, require a sender, message, medium, and receiver, and aim to achieve understanding within an organization.
Q3. Mention two implications of Communication Gap.
1. Misunderstandings leading to operational errors and reduced productivity.
2. Breakdown of trust and increased conflict among team members or departments.
2. Breakdown of trust and increased conflict among team members or departments.
Q4. How do you categorize different types of Reported Speech? Give one example of each type.
1. Direct Speech: Quotes exact words. (e.g., He said, "I am going.")
2. Indirect Speech: Reports the meaning without exact words. (e.g., He said that he was going.)
2. Indirect Speech: Reports the meaning without exact words. (e.g., He said that he was going.)
Q5. Name the various types of Conjunctions, giving suitable example of each type.
1. Coordinating: Joins equal parts (e.g., and, but - "She likes tea and coffee.").
2. Subordinating: Connects dependent clauses (e.g., because, although - "He left because it was late.").
3. Correlative: Used in pairs (e.g., either...or - "Either work or leave.").
2. Subordinating: Connects dependent clauses (e.g., because, although - "He left because it was late.").
3. Correlative: Used in pairs (e.g., either...or - "Either work or leave.").
Q6. What are the 4 types of Business Letters?
1. Inquiry Letters
2. Order / Sales Letters
3. Complaint / Adjustment Letters
4. Cover / Job Application Letters
2. Order / Sales Letters
3. Complaint / Adjustment Letters
4. Cover / Job Application Letters
Q7. What is the meaning of resume?
A resume is a concise, 1-2 page summary of an individual's education, work history, skills, and key accomplishments tailored for job application purposes.
Q8. What is the theme of the poem "No Men Are Foreign"?
The main theme is global unity, universal brotherhood, and peace, highlighting that geographical borders are artificial and humanity shares a common bond.
Q9. What do you know about the vision, Rabindranath Tagore had for a free and sovereign country?
Tagore envisioned a nation where minds are without fear, knowledge is free, truth prevails, and people work together guided by reason rather than narrow prejudices.
Q10. Mention the Divisions of Human Communication in short.
Human communication is divided into Intrapersonal (with oneself), Interpersonal (between two people), Group Communication, and Mass Communication.
PART - B (Analytical / Problem Solving Questions)
Q1. Change the sentences into indirect speech:
(i) He said that he had worked as a waiter before becoming a chef.
(ii) She said that she had had a headache the previous day.
(iii) The teacher advised/told the boys not to play in the dark.
(iv) She asked him where he stayed.
(v) She asks her friend if she has got a mobile.
(vi) The interviewer asked if I had been to Jaipur before.
(vii) The beggar requested to help him.
(viii) The manager politely asked his secretary if she would mind coming early the next day.
(ii) She said that she had had a headache the previous day.
(iii) The teacher advised/told the boys not to play in the dark.
(iv) She asked him where he stayed.
(v) She asks her friend if she has got a mobile.
(vi) The interviewer asked if I had been to Jaipur before.
(vii) The beggar requested to help him.
(viii) The manager politely asked his secretary if she would mind coming early the next day.
Q2. Fill in the blanks with correct conditional verb forms:
(i) If it had rained, you would have got wet.
(ii) I would have believed you, if you had not lied to me before.
(iii) If I study hard, I will ace this test.
(iv) If the weather is good, our crops will flourish.
(v) If it rains on Saturday, the picnic will be cancelled.
(vi) If the weather is nice, the children usually walk to school.
(vii) If you get a final mark of less than 80%, you will not pass the level.
(viii) If I hadn't come to the USA to study, I would not have made so many friends from other countries.
(ii) I would have believed you, if you had not lied to me before.
(iii) If I study hard, I will ace this test.
(iv) If the weather is good, our crops will flourish.
(v) If it rains on Saturday, the picnic will be cancelled.
(vi) If the weather is nice, the children usually walk to school.
(vii) If you get a final mark of less than 80%, you will not pass the level.
(viii) If I hadn't come to the USA to study, I would not have made so many friends from other countries.
Q3. Write a report on Silver Jubilee celebration at RTU, Kota.
SILVER JUBILEE CELEBRATION AT RTU KOTA
By Vinod / Vinita, Student Editor
Rajasthan Technical University, Kota recently celebrated its grand Silver Jubilee marking 25 years of academic excellence. The week-long celebrations commenced with an inauguration by honorable guests and alumni. The event featured cultural performances, technical symposiums, sports tournaments, and innovation expos showcasing research projects. Notable alumni were felicitated for their contributions. The event concluded with a gala dinner and fireworks. The celebration reflected RTU's rich legacy and bright future vision.
By Vinod / Vinita, Student Editor
Rajasthan Technical University, Kota recently celebrated its grand Silver Jubilee marking 25 years of academic excellence. The week-long celebrations commenced with an inauguration by honorable guests and alumni. The event featured cultural performances, technical symposiums, sports tournaments, and innovation expos showcasing research projects. Notable alumni were felicitated for their contributions. The event concluded with a gala dinner and fireworks. The celebration reflected RTU's rich legacy and bright future vision.
Q4. Write a Paragraph on: A Visit to the Book Fair.
A Visit to the Book Fair
Visiting the National Book Fair was an enriching experience. The vast exhibition hall was filled with stalls representing national and international publishers. Thousands of books spanning literature, science, technology, history, and self-help were displayed. Students, scholars, and readers gathered enthusiastically. I spent hours browsing through engineering reference guides and classic novels, purchasing several insightful books. Stalls offering interactive reading sessions and author meets added immense value. The vibrant, intellectual atmosphere made the visit both memorable and inspiring.
Visiting the National Book Fair was an enriching experience. The vast exhibition hall was filled with stalls representing national and international publishers. Thousands of books spanning literature, science, technology, history, and self-help were displayed. Students, scholars, and readers gathered enthusiastically. I spent hours browsing through engineering reference guides and classic novels, purchasing several insightful books. Stalls offering interactive reading sessions and author meets added immense value. The vibrant, intellectual atmosphere made the visit both memorable and inspiring.
Q5. Prepare a Resume for Sales Assistant position.
RESUME
Sumit Sharma
Delhi, India | +91-9876543210 | sumit.sharma@email.com
Objective: Energetic and goal-oriented Science Graduate seeking a Sales Assistant position to leverage communication and interpersonal skills in a reputed firm.
Education:
Certifications: Certificate in Professional Communication & Retail Sales Workshop.
Sumit Sharma
Delhi, India | +91-9876543210 | sumit.sharma@email.com
Objective: Energetic and goal-oriented Science Graduate seeking a Sales Assistant position to leverage communication and interpersonal skills in a reputed firm.
Education:
- B.Sc. (General Science), Delhi University — 2023 (75%)
- Senior Secondary (12th), CBSE — 2020 (82%)
Certifications: Certificate in Professional Communication & Retail Sales Workshop.
Q6. Describe the main theme of "If" by Rudyard Kipling.
Rudyard Kipling's poem "If" offers timeless advice on self-discipline, integrity, and fortitude. It emphasizes maintaining composure during adversity, staying humble during success, and remaining persistent when facing defeat. Kipling emphasizes that cultivating patience, stoicism, and mental strength enables an individual to navigate life's challenges effectively and achieve true adulthood and personal greatness.
Q7. Give a detailed gist of "How Much Land Does a Man Need?".
Leo Tolstoy's story tells of Pahom, a peasant driven by an insatiable desire for more land. Offered as much land as he can walk around in a single day by the Bashkirs for 1,000 rubles, Pahom's greed pushes him to cover an impossibly vast area. Exhausted from running back before sunset, he collapses and dies at the starting line. Ultimately, his servant buries him in a small plot—showing that six feet of land is all a man truly needs.
PART - C (Descriptive & Analytical Questions)
Q1. What is Communication? Explain its importance and the complete process with an example.
Communication is the continuous process of exchanging information, ideas, feelings, and messages between two or more individuals to achieve mutual understanding.
Importance in Professional Career:
1. Sender: Conceptualizes the idea.
2. Encoding: Converts thought into words/symbols.
3. Message: The actual content conveyed.
4. Channel/Medium: Mode used (e.g., Email, Phone call).
5. Receiver: Receives the message.
6. Decoding: Interprets the message.
7. Feedback: Receiver's response confirming understanding.
Example: A Project Manager (Sender) emails (Medium) a task deadline (Message) to a developer (Receiver), who responds with "Understood, will submit by Friday" (Feedback).
Importance in Professional Career:
- Enhances collaboration and teamwork.
- Improves problem-solving and decision-making capabilities.
- Builds leadership qualities and professional relationships.
- Ensures clear instructions, reducing workplace errors.
1. Sender: Conceptualizes the idea.
2. Encoding: Converts thought into words/symbols.
3. Message: The actual content conveyed.
4. Channel/Medium: Mode used (e.g., Email, Phone call).
5. Receiver: Receives the message.
6. Decoding: Interprets the message.
7. Feedback: Receiver's response confirming understanding.
Example: A Project Manager (Sender) emails (Medium) a task deadline (Message) to a developer (Receiver), who responds with "Understood, will submit by Friday" (Feedback).
Q2. Explain the advantages and disadvantages of Verbal Communication in detail.
Advantages of Verbal Communication:
- Instant Feedback: Enables immediate clarification and dialogue.
- Time Saving: Quick delivery of thoughts compared to lengthy written work.
- Personal Touch: Tone, pitch, and voice modulations help build emotional connection and trust.
- Flexibility: Message can be adapted instantly based on the listener's reaction.
- Lack of Permanent Record: Oral words carry no legal value without written records.
- High Chance of Distortion: Information can change as it passes through multiple people.
- Misunderstandings: Language barriers or poor pronunciation can misrepresent facts.
- Unsuitable for Long Content: Complex policy manuals cannot be delivered purely via speech.
Q3. What are Modal Verbs? Describe their types with examples.
Modal Verbs are auxiliary (helping) verbs used alongside main verbs to express possibility, ability, permission, obligation, advice, or necessity.
Key Types of Modal Verbs:
Key Types of Modal Verbs:
- Ability: Can, Could — (e.g., "She can write code fluently.")
- Permission: May, Can, Could — (e.g., "May I enter the room?")
- Obligation / Necessity: Must, Have to — (e.g., "You must wear a helmet.")
- Possibility / Probability: Might, May, Could — (e.g., "It might rain today.")
- Advice / Suggestion: Should, Ought to — (e.g., "You should revise your notes.")
Q4. How did the author react when he saw the girl for the first time? What do you think about the end of the story "The Night Train"?
In Ruskin Bond's "The Night Train at Deoli", when the narrator first sees the pale basket-selling girl on the quiet station platform, he is instantly captivated. Her graceful movement, dark searching eyes, and modest demeanor create an unexplainable emotional impression on him. He buys a cane basket just to interact with her.
Opinion on the Ending: The ending is poignant and bittersweet. The narrator never finds out what happened to the girl after she disappears from Deoli. Instead of searching aggressively, he chooses to keep her alive in his imagination. This open ending leaves a sense of nostalgia, showing that unfulfilled love and gentle memories can remain powerful throughout life.
Opinion on the Ending: The ending is poignant and bittersweet. The narrator never finds out what happened to the girl after she disappears from Deoli. Instead of searching aggressively, he chooses to keep her alive in his imagination. This open ending leaves a sense of nostalgia, showing that unfulfilled love and gentle memories can remain powerful throughout life.
Q5. Write a Business Letter inquiring about teenager's wear stock.
FANCY GARMENT SHOWROOM
Main Market, Kota, Rajasthan
Date: September 4, 2026
To,
M/s Jenny & Jonny,
Industrial Area, Jaipur, Rajasthan
Subject: Inquiry regarding teenager's wear collection and catalogue
Dear Sir/Madam,
We are a leading retail showroom operating in Kota, specializing in premium readymade apparel. With the upcoming festive season, we wish to expand our inventory with a diverse range of teenager's wear.
Kindly send us your latest product catalogue, price list, and details regarding available sizes, fabric quality, and color variations. Please also state your minimum order quantity, wholesale discount rates, and standard delivery timelines.
We look forward to a prompt response and establishing a successful business relation.
Yours faithfully,
Proprietor
Fancy Garment Showroom
Main Market, Kota, Rajasthan
Date: September 4, 2026
To,
M/s Jenny & Jonny,
Industrial Area, Jaipur, Rajasthan
Subject: Inquiry regarding teenager's wear collection and catalogue
Dear Sir/Madam,
We are a leading retail showroom operating in Kota, specializing in premium readymade apparel. With the upcoming festive season, we wish to expand our inventory with a diverse range of teenager's wear.
Kindly send us your latest product catalogue, price list, and details regarding available sizes, fabric quality, and color variations. Please also state your minimum order quantity, wholesale discount rates, and standard delivery timelines.
We look forward to a prompt response and establishing a successful business relation.
Yours faithfully,
Proprietor
Fancy Garment Showroom