๐ RTU Communication Skills Solved Paper 2023
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RTU B.Tech I-Sem Communication Skills Solved Paper 2023
Course: B.Tech I-Sem (Main / Back)
Code: 1E3104 / 1FY1-04
Max Marks: 70
Time: 3 Hours
PART - A (Short Answer Questions - 25 Words Each)
Q1. What is 'decoding'?
Decoding is the process where the receiver interprets and translates the received encoded message or symbols into a meaningful thought or message.
Q2. What is 'communication barrier'?
A communication barrier is any obstacle, noise, or hindrance that prevents the clear transmission or accurate understanding of a message between the sender and the receiver.
Q3. The following sentence is incorrect. Write the correct sentence: "English is speaking everywhere."
Correct Sentence: English is spoken everywhere.
Q4. Complete the following sentence using the correct tense. Hint is given to complete the sentence: "If you had played well..." (win the match)
Completed Sentence: If you had played well, you would have won the match.
Q5. What is a 'complaint letter'?
A complaint letter is a formal business letter written by a customer to a company or authority to address unsatisfactory goods, poor service, or operational issues.
Q6. What is 'paragraph'?
A paragraph is a self-contained unit of writing in prose dealing with a single theme, main idea, or topic, consisting of one or more structured sentences.
Q7. Why was the author apprehensive at taking his lady friend to Foyot's?
The author was apprehensive because Foyot's was an expensive restaurant far beyond his budget, and he had only eighty francs to last him till the end of the month.
Q8. What happened to Pahom at the end?
At the end of the story, Pahom collapses and dies of sheer exhaustion from over-exertion in his attempt to claim a vast stretch of land, ultimately needing only six feet for his grave.
Q9. What is the central theme of the poem 'No Men Are Foreign'?
The central theme is universal brotherhood, world peace, and human unity, emphasizing that all human beings share the same earth and fundamental experiences regardless of geographical boundaries.
Q10. What is 'Heaven of freedom'?
In Rabindranath Tagore's poem, 'Heaven of Freedom' refers to an ideal nation free from fear, narrow domestic walls, prejudices, and ignorance, where knowledge is accessible to all.
PART - B (Analytical / Problem Solving Questions)
Q1. What is the difference between verbal and non-verbal communication?
Verbal Communication: Relies on spoken or written words to share information. It is structured, formal/informal, and provides direct clarity.
Non-Verbal Communication: Relies on body language, facial expressions, gestures, posture, eye contact, and tone of voice without using spoken words.
Non-Verbal Communication: Relies on body language, facial expressions, gestures, posture, eye contact, and tone of voice without using spoken words.
Q2. What are the qualities of good communication?
Key qualities of good communication include the 7 C's:
- Clarity: Clear expression of message.
- Conciseness: Using fewer words without losing meaning.
- Completeness: Providing all required details.
- Correctness: Error-free language and facts.
- Courteousness: Politeness and respect toward the audience.
- Concrete & Consistent: Specific data and logical flow.
Q3. Insert appropriate modal verbs. Meaning is given in brackets:
(i) We must fight for our rights. (compulsion)
(ii) He should / ought to stop smoking. (advice)
(iii) They may / can come any time. (possibility)
(iv) She dare not oppose her husband. (Lack of courage)
(ii) He should / ought to stop smoking. (advice)
(iii) They may / can come any time. (possibility)
(iv) She dare not oppose her husband. (Lack of courage)
Q4. What is 'resume'? How is it written?
A resume is a professional document summarizing an individual's education, skills, work experiences, and accomplishments.
How it is written:
How it is written:
- Include Contact Details at the top.
- Write a clear Career Objective / Summary.
- List Academic Qualifications in reverse chronological order.
- Highlight Technical & Soft Skills and certifications.
- Mention Work Experience, Projects, and Achievements.
Q5. Why does the author think that the divine justice has been delivered to him?
In W. Somerset Maugham's "The Luncheon," the author feels divine justice was served because, years later, he meets the woman who ruined him financially during a meal at Foyot's and discovers she now weighs twenty-one stone (over 130 kg), showing the consequences of her gluttony.
Q6. Why should we not wage wars against each other?
We should not wage wars because war defiles the human earth, destroys innocent lives, creates hatred, and harms the environment. As James Kirkup points out, we all share the same air, water, and earth, so harming others is essentially harming ourselves.
Q7. What is the theme of the poem 'If' by Rudyard Kipling?
The main theme of 'If' revolves around composure, integrity, resilience, and maturity. It presents advice on how to navigate success and failure with equanimity, maintain self-belief without arrogance, and develop high moral character.
PART - C (Descriptive / Analytical / Problem Solving Questions)
Q1. What is 'downward communication'? Discuss its advantages and disadvantages.
Downward Communication flows from higher levels of management down to lower-level employees in an organization (e.g., instructions, policies, memos).
Advantages:
Advantages:
- Helps convey organizational objectives, rules, and work assignments clearly.
- Maintains operational discipline and control.
- Delegates authority and responsibility effectively.
- Prone to delay and distortion as information filters down.
- Lacks immediate feedback from subordinates.
- Can create an overly authoritative atmosphere.
Q2. (a) Convert these sentences into Indirect speech:
(b) Choose the correct alternative:
(b) Choose the correct alternative:
(a) Indirect Speech:
(i) The doctor advised him not to take rest. / The doctor told him that he did not take rest.
(ii) She told her husband that she was watching TV.
(iii) The boys told the girls that they would go to the library.
(iv) My friend said that he didn't eat rice.
(v) Anita told her brother that she had finished her work.
(b) Sentence Options:
(i) He will go neither to the water park nor to the zoo.
(ii) I had hardly reached the station when the train left.
(iii) No sooner did he receive the phone call than he left for his son's school.
(iv) He has neither a pencil nor a sharpener.
(v) Both she and her mother will prepare dinner.
(i) The doctor advised him not to take rest. / The doctor told him that he did not take rest.
(ii) She told her husband that she was watching TV.
(iii) The boys told the girls that they would go to the library.
(iv) My friend said that he didn't eat rice.
(v) Anita told her brother that she had finished her work.
(b) Sentence Options:
(i) He will go neither to the water park nor to the zoo.
(ii) I had hardly reached the station when the train left.
(iii) No sooner did he receive the phone call than he left for his son's school.
(iv) He has neither a pencil nor a sharpener.
(v) Both she and her mother will prepare dinner.
Q3. What is a paragraph? What things should be kept in mind while writing a paragraph?
A paragraph is a group of related sentences focused on developing a single central thought.
Key elements to remember while writing:
Key elements to remember while writing:
- Unity: All sentences must revolve around the main topic sentence.
- Coherence: Logical connection and smooth transition between sentences.
- Emphasis: Highlighting the central idea clearly.
- Conciseness: Avoiding unnecessary repetition and fluffy phrases.
Q4. Describe how greed ruins Pahom.
In Tolstoy's "How Much Land Does a Man Need?", Pahom's unchecked greed drives him to continually seek larger property. When offered as much land as he can traverse on foot in a single day by the Bashkirs for 1,000 rubles, his greed makes him push beyond his physical capacity. Attempting to mark an enormous tract of land, he runs recklessly to return before sunset. His heart gives out due to extreme physical exhaustion, resulting in his death right at the finish line. His greed ultimately leads to his downfall, reducing his need for land to just six feet for his burial plot.
Q5. How does the poet suggest that all people on earth are the same?
In "No Men Are Foreign", James Kirkup highlights our shared human experience:
- We all walk upon the same earth and will ultimately be buried in it.
- We all breathe the same air, drink the same water, and are nourished by the same sunlight.
- We all experience peaceful harvests during times of peace and face starvation during war.
- Our hands, eyes, and labor are fundamentally identical across cultures and borders.